Privacy Policy

Your Privacy Matters to Us

Eco Point Lawns and Gardens ("we," "us" or "our") is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information when you contact us, request a quote or use our services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We collect only the information we need to provide our services and respond to your enquiries:

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and arrange site visits
• Provide accurate quotes and carry out the agreed work
• Schedule appointments and send reminders
• Process payments and keep service records
• Improve our services and our website

3. Sharing Your Information

We do not sell or rent your personal information. We may share it only when necessary:

• With trusted service providers who help us run our business (for example, scheduling or payment tools), under confidentiality obligations
• When required by law, court order, or to protect our legal rights
• In the event of a business transfer, your information would be handled under this policy

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your details safe using commercially reasonable measures.

5. Cookies and Analytics

Our website may use cookies and basic analytics to understand how visitors use the site so we can improve it. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

6. Your Rights

Under Australian privacy law, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct information that is inaccurate or out of date
• Ask us to stop sending you marketing or reminder messages
• Lodge a complaint with the Office of the Australian Information Commissioner if you believe we have mishandled your information

7. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This policy applies only to information collected by Eco Point Lawns and Gardens.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

By using our website and services, you consent to this Privacy Policy.